Support
The short version: nothing on this site is sold yet, so there is no purchase to support. What follows says plainly what does and does not exist today, without rounding it off in either direction.
Nothing is sold yet
The tools and noc are free to use. Monetization hasn't started, so there is no purchase, no license, and no subscription — and because nothing is sold, there is no refund or purchase-support flow to describe either. If that changes, purchases will go through a merchant of record, whose own support and refund channels will apply, and this page will describe that path before it exists.
No accounts, no login, no data to lose
There is no account system anywhere on this site (more on that). Nothing here requires signing in, and nothing here can lose your data, because nothing here stores it — a file you process in one of the tools lives in your browser tab for as long as it's open, and nowhere else. Support in the sense of restoring an account or recovering lost data does not apply, because neither of those things exists to begin with.
No inbound contact today
This site has no support inbox, no contact form, and no ticketing
system, by deliberate decision — each would open a channel for data to
reach us that does not exist today, and every tool page's
Content-Security-Policy (connect-src 'none') means the page
itself could not send one even if it tried. There is currently no way to
report a bug, request a feature, or reach a person through this site. If
that changes, it will be the smallest channel that can carry the load,
not the largest, and this page will say so.